Privacy Policy

Last updated: 2.09.25 This Privacy Policy (“Policy”) explains how personal data is collected, used, and protected when you use https://vienna-property.com (“vienna-property”). By accessing or using the Website, you agree to the terms of this Policy.

1. General Provisions

1.1. This Policy applies to all visitors and users of the Website. 1.2. By continuing to use the Website, you confirm your consent to the terms of this Policy. If you do not agree, please stop using the Website. 1.3. We reserve the right to update this Policy at any time. The new version becomes effective upon its publication on the Website.

2. Data We Collect

2.1. We may collect the following categories of personal data:

Contact details: email address, phone number, or other information provided when submitting a request or using the “Call” function.
Technical data: IP address, browser type, device type, operating system version, cookies, and usage data.
Communication data: information provided when contacting us by email or through contact forms.

2.2. We do not collect sensitive categories of personal data (such as health, religion, political opinions, or biometric data).

3. Purposes of Processing

We process personal data for the following purposes: 3.1. To operate and maintain the Website. 3.2. To respond to user inquiries and connect users with property representatives or partners. 3.3. To provide communication in response to user interest in a property listing. 3.4. To analyze Website performance, improve functionality, and enhance user experience. 3.5. To comply with applicable legal obligations.

4. Legal Basis for Processing

We process data based on: 4.1. Consent given by the user when submitting requests (Art. 6(1)(a) GDPR). 4.2. Performance of obligations related to responding to user inquiries (Art. 6(1)(b) GDPR). 4.3. Legitimate interests, including Website security, analytics, and communication (Art. 6(1)(f) GDPR). 4.4. Legal obligations, where processing is required by law (Art. 6(1)(c) GDPR).

5. Data Sharing

5.1. Data may be shared with:

property representatives or partners, if you express interest in a listing;
service providers such as hosting and analytics providers;
public authorities, if required by law.

5.2. We do not sell or trade your personal data for commercial purposes.

6. Cookies and Tracking Technologies

6.1. The Website uses cookies and similar technologies for:

proper functionality of the Website;
saving user preferences;
analytics and performance monitoring.

6.2. Cookies may be session-based (deleted after closing the browser) or persistent. 6.3. Users may disable cookies in their browser settings, but some Website features may not function properly.

7. Data Retention

7.1. Contact data is stored only as long as necessary to respond to inquiries, but no longer than 12 months. 7.2. Technical data and cookies are stored in accordance with the retention policies of service providers and browser settings. 7.3. Data may be stored longer if required by applicable law.

8. User Rights

Under the GDPR, you have the right to: 8.1. Access your data and request a copy. 8.2. Rectify inaccurate or incomplete data. 8.3. Erase your data (“right to be forgotten”). 8.4. Restrict processing under certain conditions. 8.5. Data portability in a machine-readable format. 8.6. Object to data processing based on legitimate interests. 8.7. Withdraw consent at any time without affecting the lawfulness of prior processing. Requests may be submitted via email: viennapropertycom@gmail.com

9. Data Security

9.1. We apply technical and organizational measures to protect personal data against unauthorized access, alteration, loss, or disclosure. 9.2. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.

10. International Data Transfers

10.1. If data is transferred outside the European Economic Area (EEA), appropriate safeguards (such as EU Standard Contractual Clauses) will be applied to ensure compliance with GDPR.

11. Data Controller Contact

For all questions regarding this Privacy Policy and the processing of personal data, please contact us at: Email: viennapropertycom@gmail.com